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Frequently asked questions and contact information

Frequently Asked Questions

How do I enable hourly chimes?

The app will ask for notification permission when you first open it. If you denied permission, you can enable it in:

iOS Settings → Notifications → Tinny → Allow Notifications

How do I change the chime sound?

Open the app and tap on the current sound name. You'll see a list of available sounds to choose from.

The app is not making sound when notifications arrive

Check these settings:

  1. Make sure your device isn't on silent mode (check the physical switch)
  2. Check iOS Settings → Sounds & Haptics → ensure sounds are enabled
  3. Verify the app has notification permission with sound enabled
  4. Try restarting the app
What does Tinny Premium include?

Tinny Premium unlocks all built-in sounds, the speaking clock, chimes every 15 or 30 minutes, and weekday/weekend scheduling. The free version includes hourly chimes with a selection of built-in sounds.

I purchased Tinny Premium but it's not activated

Try these steps:

  1. Restart the app
  2. Check your internet connection
  3. Go to iOS Settings → [Your Name] → Media & Purchases → View Account → Purchase History to verify the purchase
  4. Contact Apple Support for purchase issues
Will the app work when my device is locked?

Yes! Notifications will appear and play sounds even when your device is locked, as long as notification permissions are enabled.

Does the app work in Do Not Disturb mode?

No, notifications will be silenced when Do Not Disturb is active. You'll see the notifications when Do Not Disturb is turned off.

How do I restore my Tinny Premium purchase?

Open the app, go to the Tinny Premium upgrade section, and look for a "Restore Purchases" button. If you don't see it, try restarting the app.

Contact Support

If you couldn't find an answer to your question, please contact us:

Email: [Support email will appear here after App Store submission]

App Store: Contact through the App Store listing once published

Note: For purchase or billing issues, please contact Apple Support as they handle all transactions.